Harpenden Child Contact Centre
About Us
Harpenden Child Contact Centre offers supported contact – i.e. it is suitable for families where no significant risk to the child/children or those around the child have been identified. Our Centre caters for babies and children up to teenage years. We open on the second and fourth Saturdays each month between 1.00pm and 4.00pm. Please click here to see our opening times.
The basic elements of our service are:
- Warmth, friendliness and comfortable surroundings.
- Impartiality – we treat everyone fairly.
- Volunteers are available to help when asked or needed but without interfering or judgement. There is no close monitoring or evaluation of parents, children or conversation; however, if there is risk of harm to children or others using the Centre we shall notify the appropriate authorities.
- No detailed reports will be made unless there is a risk of harm to children or others using the Centre.
- Encouragement for families to develop mutual trust.
- We take the safeguarding of children at the Centre very seriously.
Although there needs to be at least one parent or other agreed adult with your child at all times while at the Centre, if you do not wish to meet the non-resident parent or other agreed adult we can arrange staggered arrival and departure times. There will usually be several families together in one large hall.
Our telephone number is 07842 167767
We have a separate waiting room where parents can wait while their child/children are spending time with the non-resident parent or other agreed adult.
We do not charge for any of our services. We also provide tea, coffee, soft drinks and biscuits free of charge to families. If you are able to make a contribution we would be very grateful. This will help us to support other families like yours.
NACCC Accreditation
Over four thousand volunteers and staff work in Contact Centres throughout the UK, and over twenty thousand children use them each year. The Centres are overseen by the National Association of Child Contact Centres (NACCC).
Harpenden Child Contact Centre is accredited with the National Association of Child Contact Centres (NACCC). The NACCC accreditation number is 1127/6
Charitable Status
Harpenden Child Contact Centre is registered with the Charity Commission and the charity number is 1116363.
A testimonial
“Thank you is not enough. Not even close. One year on, I can’t describe what it means to me to be able to say that HCCC set us up for what is now a better relationship than, at one time, I could have ever hoped for. You’re all very special people at a wonderful organisation!”
HCCC is supported by
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